filbet Terms and Conditions – Know the Rules Before You Play

You must be at least 21 years of age to register and use the filbet platform. By creating an account, you confirm that you meet this age requirement and that you are accessing the platform from within the Philippines or a jurisdiction where online sports betting and casino-style entertainment is lawfully permitted for your personal use. Each person may hold only one registered account — duplicate accounts are not permitted and may be closed without prior notice. You are responsible for providing accurate, complete, and current personal information during registration and for keeping that information up to date at all times. filbet reserves the right to request identity verification documents at any point and to suspend or close accounts where verification cannot be completed satisfactorily. Registration does not guarantee access to any particular promotion or bonus, and eligibility for specific offers is subject to the individual terms attached to each promotion. Players who have previously been excluded from the platform or whose accounts have been closed for policy violations are not permitted to re-register.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your password and any two-factor authentication details. filbet will never ask for your password via email, SMS, or any otherchannel — if you receive any communication claiming to be from filbet and requesting your login details, treat it as fraudulent and do not respond. Any activity carried out through your account while your credentials are active will be considered your responsibility, whether or not you personally authorised that activity. If you suspect that your account has been accessed without your permission, you must contact filbet support immediately so that appropriate steps can be taken to secure your account. You should use a strong, unique password for your filbet account and avoid using the same credentials across multiple platforms. filbet implements reasonable technical measures to protect account data, but cannot be held liable for losses resulting from your failure to maintain secure login practices.

All financial transactions on the filbet platform are conducted in Philippine pesos (PHP). Deposits are credited to your account once the payment has been confirmed through the relevant payment channel, and processing times may vary depending on the method used. Withdrawals are processed to the same payment method used for the most recent deposit where technically possible, and filbet reserves the right to request additional verification before releasing funds. Minimum and maximum transaction limits apply to both deposits and withdrawals and are displayed within your account settings at the time of the transaction. filbet does not charge internal transaction fees on standard deposits or withdrawals, though your bank or e-wallet provider may apply their own charges, which are outside filbet's control. Any bonus funds credited to your account are subject to wagering requirements before they become eligible for withdrawal, and the specific requirements for each offer are detailed in the individual promotion terms. Attempted withdrawals that cannot be completed due to incomplete verification or outstanding wagering requirements will be held pending until those conditions are resolved.

All bets placed on the filbet platform are subject to the specific rules governing the relevant sport, competition, or game type, and these rules take precedence in the event of any ambiguity in these general Terms. Bets are accepted at the odds displayed at the time of placement — once a bet is confirmed, the odds cannot be changed retrospectively, regardless of subsequent market movements. filbet reserves the right to void bets in circumstances where an event is cancelled, postponed beyond the applicable settlement window, or where there is clear evidence of irregularity in the market pricing. Winnings from settled bets are credited to your account balance promptly following official result confirmation from the relevant governing body or data provider. In the event of a dispute regarding a bet settlement, you must raise the issue within 30 days of the relevant settlement date by contacting filbet support with full details of the disputed wager. filbet's decision on bet settlement disputes is final once the internal review process has been completed. Bets that are placed after an event has commenced may be subject to different rules and reduced availability depending on the live betting market conditions at the time.

Promotional offers, bonus credits, and vouchers available on the filbet platform are subject to individual eligibility criteria, time limits, and wagering requirements that are specified at the point of offer. Bonuses are intended for personal recreational use only and may not be used in any systematic or professional capacity designed to exploit promotional terms. filbet reserves the right to withdraw, modify, or cancel any promotion at any time, with reasonable notice where circumstances permit. Multiple accounts created for the purpose of claiming bonuses will result in the forfeiture of all associated bonus funds and may lead to permanent account closure. Vouchers issued through the filbet Voucher section are valid only for the period and purpose stated in the individual voucher terms, and expired vouchers cannot be reinstated. Any attempt to abuse, manipulate, or circumvent promotional terms will be treated as a material breach of these Terms and Conditions. Players with questions about specific promotion terms are encouraged to consult the FAQ section or contact support before accepting an offer.

Users of the filbet platform are expected to engage with all features in good faith and in accordance with the spirit of fair recreational play. The following conduct is strictly prohibited: using automated software, bots, or scripts to interact with the platform; colluding with other players to manipulate game or bet outcomes; exploiting software errors or technical vulnerabilities rather than reporting them; providing false information during registration or verification; and accessing the platform on behalf of another person without their explicit authorisation. Any account found to be engaging in prohibited conduct will be suspended pending investigation, and filbet reserves the right to withhold funds in accounts under active investigation until the matter is resolved. Reports of suspected prohibited conduct by other users can be submitted to filbet support in confidence and will be investigated according to our internal review procedures. These restrictions exist to protect the integrity of the platform for all legitimate players and are enforced consistently without exception.

filbet is committed to providing a safe and responsible entertainment environment for all Philippine players. The platform offers tools that allow players to set personal deposit limits, wagering limits, and session time limits directly through their account settings, and these tools are available at no cost and without restriction. Players who feel that their betting behaviour has become problematic are encouraged to use the self-exclusion feature, which allows temporary or permanent suspension of account access — once activated, self-exclusion cannot be immediately reversed and requires a cooling-off period before reinstatement is considered. Detailed guidance on responsible gaming, including information about support organisations available in the Philippines, can be found on the Responsible Gaming page. filbet staff are trained to identify and respond to indicators of problem gambling, and accounts that display concerning patterns may be proactively contacted or restricted in accordance with our duty of care obligations. These Terms reinforce that the filbet platform is intended purely for adult entertainment, and continued use of the platform constitutes your ongoing confirmation that your engagement with betting remains recreational and within your personal means.

The collection, storage, and use of personal data provided by you in connection with your filbet account is governed by the filbet Privacy Policy, which forms part of these Terms and Conditions by reference. By registering an account, you consent to the data practices described in the Privacy Policy as they apply to Philippine users. filbet may update these Terms and Conditions from time to time to reflect changes in platform features, applicable regulations, or operational requirements — updated terms will be posted on this page with a revised effective date, and continued use of the platform following such updates constitutes acceptance of the revised Terms. Material changes that significantly affect user rights will be communicated directly to registered account holders with reasonable advance notice wherever possible. The filbet platform, including all game content, betting markets, and promotional features, is provided on an as-available basis, and filbet does not guarantee uninterrupted access or the continuous availability of any specific feature. Any questions about how these Terms interact with your rights as a Philippines-based user can be directed to our support team at the contact details provided in the footer of this page.